877-804-1606Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.redvanlines.com and Red Van Lines Network and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Red Van Lines Network include www.redvanlines.com. The Red Van Lines Network website is a Moving Company Network site. By using the Red Van Lines Network website, you consent to the data practices described in this statement.
Collection of your Personal Information
Red Van Lines Network may collect personally identifiable information, such as your:
— Name
— E-mail Address
— Phone Number
Red Van Lines Network encourages you to review the privacy statements of websites you choose to link to from Red Van Lines Network so that you can understand how those websites collect, use and share your information. Red Van Lines Network is not responsible for the privacy statements or other content on websites outside of the Red Van Lines Network website.
Use of your Personal Information
Red Van Lines Network collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Red Van Lines Network may also use your personally identifiable information to inform you of other products or services available from Red Van Lines Network and its affiliates. Red Van Lines Network may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Red Van Lines Network may sell, rent, or lease customer information to third parties for the following reasons:
Provide Related Home Services Quotes
Red Van Lines Network may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Red Van Lines Network may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Red Van Lines Network, and they are required to maintain the confidentiality of your information.
Red Van Lines Network may keep track of the websites and pages our users visit within Red Van Lines Network, in order to determine what Red Van Lines Network services are the most popular. This data is used to deliver customized content and advertising within Red Van Lines Network to customers whose behavior indicates that they are interested in a particular subject area.
Red Van Lines Network will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Red Van Lines Network or the site; (b) protect and defend the rights or property of Red Van Lines Network; and, (c) act under exigent circumstances to protect the personal safety of users of Red Van Lines Network, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Red Van Lines Network. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Red Van Lines Network website.
Use of Cookies
The Red Van Lines Network website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Red Van Lines Network pages, or register with Red Van Lines Network site or services, a cookie helps Red Van Lines Network to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Red Van Lines Network website, the information you previously provided can be retrieved, so you can easily use the Red Van Lines Network features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Red Van Lines Network services or websites you visit.
Security of your Personal Information
Red Van Lines Network secures your personal information from unauthorized access, use, or disclosure. Red Van Lines Network uses the following methods for this purpose:
�— Verisign
�— SSL Protocol
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity, and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that Red Van Lines Network is "Verisign Authenticated."
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Red Van Lines Network does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Red Van Lines Network by contacting us here:
— Web page: _________________
— Email: info@redvanlines.com
— Phone: _________________
Changes to this Statement
Red Van Lines Network will occasionally update this Statement of Privacy to reflect company and customer feedback. Red Van Lines Network encourages you to periodically review this Statement to be informed of how Red Van Lines Network is protecting your information.
Contact Information
Red Van Lines Network welcomes your questions or comments regarding this Statement of Privacy. If you believe that Red Van Lines Network has not adhered to this Statement, please contact Red Van Lines Network at:
Red Van Lines Network welcomes your questions or comments regarding the Terms:
Red Van Lines Network412 N. Main St Ste 100
Buffalo, Wyoming 82834 Email Address:
info@redvanlines.com
Telephone number:
877-884-4738
Effective as of July 01, 2017
For California Consumers The Following Applies
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request)
-
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collect from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Comply with a legal obligation.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by email:
- Request Information Do Not Be Sold Go To www.redvanlines.com/Do-not-sell-ca
- Request Right To Know Information Go To www.redvanlines.com/right-to-know-ca
- Request To Delete Your Information Go To www.redvanlines.com/delete-my-info-ca
- Emailing us at CCPA@redvanlines.com
- Toll Free CCPA Hotline - 855-479-1998
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. (At times we may require you to confirm a link sent to your phone via SMS or email)
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by email to the email that was verified. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.